Frequently Asked Questions

You need to refresh //date-updated node after any changes to your advert data, otherwise we do not take care of the changes.

No, a locked advert is untouchable by integrations. Open the padlock fron the CRM to enable data sync process again.

Yes, you can. Just use //property/@operation attribute with value archive.

No, the Property detail page will always show the Real Estate Agency's phone number. No matter if a broker/agent with a personal phone number is assigned to the advert.

No. You need to drop the original property (node container //property) and send it again as an auction (node container //auction).

Every advert is identified by a unique-id and the real estate agency username. Import system add a new advert if there are no match on our database (yet).

Searchable adverts need to have a premium visibility.

The SKY visibility is virtual. Any advert with Showcase, Star and Top visibility together gains the SKY visibility.

Yes, you can do it by adding nodes //extra-features/garage and //extended/amount-car-parking

Add any info you have about the property. Best quality advert reaches better performance. (By example: add at least 10 images on HD, add a Virtual Tour and so on).

Assign Multipiano to the //extra-feature/floor/@type attribute.

The document is reserved. It is reachable from CRM only.

To publish a commercial activity advert you need to add

• Add Shops/Commercial properties building type (268) on //property/building/@IDType
• Set to false that it is a physical real estate
• Assign an activity type

No, you can load a fotoplan only using the CRM interface. But you need to add the fotoplan link to next update operations.

No, you can't add floor to your Virtual Tour.

• text/plain

• image/x-dwg

• image/jpg

• image/jpeg

• image/gif

• image/png

• image/bmp

• application/pdf

• application/zip

• application/gzip

• application/rtf

• application/msword

• application/vnd.openxmlformats-officedocument.wordprocessingml.document

• application/vnd.ms-excel

• application/vnd.openxmlformats-officedocument.spreadsheetml.sheet

• application/vnd.ms-powerpoint

• image/jpg

• image/jpeg

• image/gif

• image/png

• image/webp

Media are managed in an asynchronous process. Usually some minutes are needed before you can see them online.

Please check if there are duplicated images in your pictures list.

We handle image with no more than 15Mb size.